Mitti by SafetyCulture
Insurance
For brokersResourcesContact us
Broker loginRequest broker access
Mitti by SafetyCulture

Insurance redesigned for prevention

Follow us

Discover

  • For brokers
  • For policyholders
  • Resources

Support

  • Contact us
  • Contact our team

Policies & Accessibility

  • Commercial Package
  • General Liability
  • Industrial Special Risks
    • Family Violence
    • Vulnerable Customers and Financial Hardship
    • Interpreter and Teletypewriter Services

Company

  • About Mitti
  • Careers at Mitti
  • Mitti News Room
Copyright © 2026 Mitti
PrivacyTerms & ConditionsCookies

Industrial Special Risks

Mitti Insurance is now offering ISR Property cover for well-managed commercial & industrial risks.

ISR Hero Image

Market Leading Coverage

ITEM

DETAIL

Policy Wording

ISR Mark IV (Modified) — a proven, market-recognised form

Territory

Australian risks and entities only

Capacity

Up to $20M per risk, additional capacity can be added if required

Indemnity Period

12–24 month periods; longer by exception

Minimum Declared Values

$10M standard; from $5M considered case-by-case

Construction — EPS / ISP Panel

Accommodated up to 75% of floor area

Construction — ACP Cladding

Assessed on polymer content: low-polymer / non-combustible cores acceptable

Mitti App

Every policyholder will be provided access to the Mitti app, a suite of industry-leading tools to help identify, understand, and mitigate operational risks

Built for a broad range of industries and activities

Our team is here to help with specialties across (but not limited to):

Manufacturing

Well-managed manufacturing risks across most sectors.

Wholesaling / Storage

Warehousing and distribution operations with sound risk management.

Retail

Retail premises of all sizes, from single sites to multi-site chains.

Hospitality

Hotels (accommodation purposes), restaurants, cafes and accommodation providers.

Property Owners

Factory / Industrial / Manufacturing, Retail, Warehousing, Shopping Centres — single or multi-tenanted.

Not seeing your sector? Get in touch with our team to explore how we can support your client’s risk.

Operations that are not within scope include:

Abattoirs, chemicals manufacturing, explosives & firework manufacturers, lithium battery manufacturing, mineral / rock oil extraction or refining, nuclear energy plants, oil & petrochemical risks, paper mills, plastics manufacturing, power stations, steelworks, tanneries, tobacco manufacturers, firearms dealers, tattoo shops / parlours, tobacconists, outdoor markets, street traders, tyre retailers / retreaders, lithium battery retailer, casinos, nightclubs, fairgrounds & funfairs, circuses, caravan parks / camping grounds, hotels (drinking place).

The difference with Mitti

With Mitti Insurance, prevention comes first. Every policyholder gets access to tools and expertise to help protect their business every day, not just when things go wrong.

This includes Mitti, an industry-leading risk management app, designed to help businesses identify, understand, and mitigate operational risks.

For brokers, it's a stronger value proposition that turns insurance into a tool for prevention, not just protection.

media-component

Policyholders get access to:

Premium access to the Mitti app

Inspections, training, and hazard reporting — all in one easy-to-use platform.

Learn more →

Risk Action Plans

Quarterly inspections designed by our risk engineers to identify the risks most likely to cause claims in their industry.

Industry Insights

Access to webinars and newsletters to learn about emerging risks to stay one step ahead.

Obtaining a quote is easy

Our experienced underwriters are here to help every step of the way.

Contact the Mitti Insurance Team (opens in new tab)Email underwriting@mitti.com

Insurance products are issued by Mitti Insurance Pty Ltd (formerly SafetyCulture Care Australia Pty Ltd) ABN 54 662 653 303 AFSL 544306 (“Mitti Insurance”) as agent for Certain Underwriters at Lloyd’s (the “Insurer”). Mitti Insurance has a binding authority to issue, renew, vary and cancel contracts of insurance on behalf of the Insurer. Neither we nor the Insurer provide any advice on this insurance based on any consideration of Your objectives, financial situation or needs. Policy terms, Conditions, Limits, Exclusions and underwriting criteria apply. Please refer to the Policy Wording or call Your broker for further information.

Industrial Special Risks Quick Links

Policy wording

For the full details of the terms, conditions, limits and exclusions, refer to the link below.

Learn more →

Make a claim

For the full details of ISR-related claims and policies, refer to the link below.

Learn more →

File a complaint

To learn more about how to file ISR-related complaints, refer to the link below.

Learn more →

Mitti Insurance's ISR product is designed for well-managed commercial and industrial risks. Our offering pairs Mark IV protection with the Mitti platform, giving clients a practical, real-time risk management solution.