Commercial Package Claims
Our claims team is here to help as quickly as we can.
If you are a broker, please complete one of our claims forms below and email it to claims@mitti.com
Please note that policies processed prior to 11 August 2026 were processed under SafetyCulture Care Australia Pty Ltd. The branding and business entity in the wording will reflect this. Our claims process is unchanged.
Frequently asked questions
Want an update?
Call our dedicated claims team on 1300 164 884 between 9 am and 5 pm, Monday to Friday (AEST). Make sure you have your claims number or policy number handy!
Insurance products are issued by Mitti Insurance Pty Ltd (formerly known as SafetyCulture Care Australia Pty Ltd) ABN 54 662 653 303 AFSL 544306 (Mitti Insurance) as agent for the Insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No 234708 (Allianz). Mitti Insurance is an underwriting agency that specialises in Commercial Package insurance and risk solutions. Mitti Insurance has a binding authority to issue, renew, vary and cancel contracts of insurance and to handle and settle claims on behalf of Allianz. Neither We nor Allianz provide any advice on this insurance based on any consideration of Your objectives, financial situation or needs. Policy terms, conditions, Limits, exclusions and underwriting criteria apply.